Fulfillment Policy

Order Processing

Order Confirmation:

Upon placing an order with North American Distribution, Inc. Consulting, you will receive a confirmation email with your details.

Orders are processed within 1-2 business days after receiving the order confirmation email.

Order Modifications:

Order modifications (e.g., address changes and item swaps) can be requested within 24 hours of order placement.

Changes requested after this period cannot be guaranteed.

Delivery

Delivery Confirmation:

Once the order is confirmed, a confirmation email with consultant information will be sent to you.

Our team will reach out to you within 24-48 business hours to begin the consultation process.

Refunds:

Refunds will be processed within 7-10 business days after receiving the returned items.

Refunds will be issued using the original payment method used at purchase.

Exchanges:

Due to the nature of the service being provided, Exchanges for alternative products are not feasible.

Contact Information:

For any questions or concerns regarding our fulfillment policy, don't hesitate to contact our customer service team at Email: [email protected]